We take our responsibility seriously. We recognise that our properties and support services reflect on our housing partners and the local communities we work with. So, we make sure the Jigsaw Living experience is positive from start to finish.

It means each resident is personally greeted on-site by a member of the team and shown around their property. Tenants are provided with a welcome pack on arrival that includes all relevant tenancy information as well as local amenity information. It means they have an extremely experienced management team, contactable 24/7 and an in-house maintenance team available 7 days a week to carry out repairs.

Just as important, we’ve worked to ensure our tenants feel safe. All buildings have ‘SIA approved’ 24-hour CCTV and a 24/7/365 mobile response team. The entry fob system can also be remotely accessed by both our management department and the host local authority.

We’d like to think we’ve thought of everything.